Kimberly Bangerter
MEd, PMP, BSEd
BangerterKim@gmail.com
(801) 497-1275
KimBangerter.com linkedin.com/in/KimberlyBangerter
PRIMARY SKILL SET
Experienced training and operations assistant manager with a track record of improving performance of teams through precision training and efficiency. Proven ability to increase employee and client engagement by increasing trust, clarity of value and confidence in the company, products and services. Skilled at aligning infrastructure to goals and objectives through human development.
PROFESSIONAL EXPERIENCE
Project Manager, Patron Services FamilySearch International SLC, April 2019-March 2022
PROJECTS
Developed the centerpoint for learning in FHL Learning Pyramid, Intro to Family History course, Web-building Family Historian work, Collaborated in building a Website for teaching research , E-learning lesson plans and coursework, Articulate 360 Rise Course and Canvas Course, Video Productions (Montage, Interview, Commercial, Documentary), Redesign Project for Thesaurus website, Redesign of USU Career Services webpages
SKILLS
CERTIFICATION
Project Management Professional
Project Management Institute, 2020
Disney Customer Service Training
Covey Institute Leadership Trainings
3 Key Elements Trainings
EDUCATION
MA Instructional Technology and Learning Sciences
Utah State University, Logan, Utah 2017-2019
BA English & Teaching, Psychology
Weber State University, Ogden, Utah 1995-1999
Continual Education through LinkedIn Learning
71 courses completed in the last 2 years.
ExamsPM courses on Project Management 15 courses beyond certification
MEd, PMP, BSEd
BangerterKim@gmail.com
(801) 497-1275
KimBangerter.com linkedin.com/in/KimberlyBangerter
PRIMARY SKILL SET
Experienced training and operations assistant manager with a track record of improving performance of teams through precision training and efficiency. Proven ability to increase employee and client engagement by increasing trust, clarity of value and confidence in the company, products and services. Skilled at aligning infrastructure to goals and objectives through human development.
PROFESSIONAL EXPERIENCE
Project Manager, Patron Services FamilySearch International SLC, April 2019-March 2022
- Initiate, involved in planning, executing, controlling and monitoring the Learning Pyramid training program for missionaries, volunteers and staff.
- Built lessons for multiple lessons for various tiers, finalized overall look, incorporated hyperlinks, collected user data and made modifications.
- Onboarding new missionaries, assisting and running training.
- Involved in Volunteer training and recruitment. Supervising volunteers; instrumental in training.
- Temple President Project and other FamilySearch projects.
- Recruited to enhance the customer experience in FamilySearch. Liaison and training accountability between staff and 450 volunteers for Trust, Collaboration, Safety, Security and Guest Engagement.
- Balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
- Collaboration to promote learning.
- Administration and Created a template program.
- Follow up and Collections on accounts.
PROJECTS
Developed the centerpoint for learning in FHL Learning Pyramid, Intro to Family History course, Web-building Family Historian work, Collaborated in building a Website for teaching research , E-learning lesson plans and coursework, Articulate 360 Rise Course and Canvas Course, Video Productions (Montage, Interview, Commercial, Documentary), Redesign Project for Thesaurus website, Redesign of USU Career Services webpages
SKILLS
- Project Management
- Google Docs, Sheets, Slides
- Microsoft Office
- Collaboration: Zoom, Slack,
- Microsoft Teams, Zoom
- LMS Canvas, Sharepoint
- Technical Writing
- Adobe Spark
- Adobe Captivate
- Slack Collaboration Tools
- Video editing
- Photoshop
- Leadership Training
- Powtoons Video Animation
- Collections
- Public Speaking
- Team Development
CERTIFICATION
Project Management Professional
Project Management Institute, 2020
Disney Customer Service Training
Covey Institute Leadership Trainings
3 Key Elements Trainings
EDUCATION
MA Instructional Technology and Learning Sciences
Utah State University, Logan, Utah 2017-2019
BA English & Teaching, Psychology
Weber State University, Ogden, Utah 1995-1999
Continual Education through LinkedIn Learning
71 courses completed in the last 2 years.
ExamsPM courses on Project Management 15 courses beyond certification
